From the program list, it appears there will be going to be quite a bit of Dynamics 365-related news at next week’s Microsoft Ignite digital conference for IT Advantages and developers. One area scheduled to get a lot of emphasis will be better incorporation between Teams/other Microsoft productivity tools plus Dynamics 365.
Ms already provides some Teams-Dynamics integration . In 2019, officials introduced and made available Dynamics 365 Sales Integration with Teams. This provided users the ability to connect Dynamics 365 Sales records to Microsoft Groups channels without needing to leave the particular Dynamics 365 Sales App.
But it seems like there is certainly lots more arriving. Per day 1 session, entitled “Microsoft Groups + Mechanics 365: The particular unified collaboration platform to get modern company, ” outlines the case to get improving the particular ties in between these two item families. Teams-Dynamics integration can improve companies processes, improve the trade of info and information, the program description states.
Ms includes a number of prepared announcements around “embedded cooperation between numerous Dynamics 365 apps and Teams, according to my contacts. This can allow Dynamics 365 customers to get Groups chat, meetings, calling and records embedded directly within various Characteristics 365 applications, like Product sales and Customer care, in the name associated with making collaboration associated with the real-time experience.
Ms also is operating on improving integration in between Teams plus Dynamics 365 Marketing. This may provide a lot more seamless contacts for live events and webinars, resources say. And tighter incorporation between Groups and Dynamics 365 Industry Service and Commerce are on the to-do list, as well.
The already-announced Dynamics 365 mobile app — which some ways reminds me personally of the Office cellular app — brings together various Dynamics products into a single, unified app. This particular app, which is available in preview just for Windows , offers features like bringing together into the single meeting card Dynamics Relationship Insights, Outlook plus LinkedIn. Mechanics 365 cellular app customers can dictate or check in a business credit card and related notes; take advantage associated with deep connecting between Outlook calendar, email and Teams; and get automated transcriptions to get calls and meetings.
I’m serious in exactly what Microsoft needs to say with this topic of Teams-Dynamics incorporation for a few reasons. Microsoft CEO Satya Nadella and additional company commanders often talk about adding systems of record and systems associated with engagement . This Teams-Dynamics integration might be a tangible example of this, In my opinion. Plus, anything that makes making use of Microsoft 365 and Mechanics 365 collectively seems like it might be welcome by users — actually ones exactly who also like having the capability to combine Microsoft- plus non-Microsoft applications.
Speaking of Dynamics 365 and Fire up, it seems like Microsoft is planning a good announcement in regards to new intelligent order administration system next week, too.